At Shiv Narmadeshwar Shivling, we respect your privacy and are committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit an enquiry, or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
When you contact us, place an order, or submit an enquiry, we may collect:
Full Name
Phone Number
Email Address
Billing and Shipping Address
Delivery Details
Information provided through contact or enquiry forms
Any other information you voluntarily provide to us
Payment Information
If you make a purchase through our website, payment information may be processed by our authorised payment gateway or payment service provider.
We do not intend to store your complete debit card, credit card, UPI, or banking credentials on our website.
2. How We Use Your Information
We may use the information collected from you to:
Process and deliver your orders
Respond to your enquiries and messages
Provide customer support
Confirm orders and delivery details
Communicate with you regarding your purchase
Improve our website, products, and services
Prevent fraudulent or unauthorised activities
Maintain business and transaction records
Comply with applicable legal requirements
We use personal information for specific and legitimate purposes and aim to collect only information reasonably necessary for those purposes.
3. Information Sharing
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, such as:
Payment gateway providers
Shipping and courier partners
Website hosting and technical service providers
Website maintenance or support providers
Legal or regulatory authorities when required by applicable law
Where third-party service providers process information on our behalf, we expect them to handle that information appropriately and only for the relevant purpose.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.
Cookies may help us:
Remember certain preferences
Understand how visitors use our website
Improve website performance
Analyse website traffic
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
Our website may contain links, payment services, maps, social-media integrations, analytics tools, or other third-party services.
These third parties may have their own privacy policies and terms. We recommend reviewing the privacy policies of such third-party services before providing information through them.
6. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.
Once information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to request information about how your data is processed and, where applicable, request correction, deletion, or withdrawal of consent.
If you have provided consent for a particular use of your personal information, you may contact us to withdraw that consent where applicable.
Withdrawal of consent may not affect processing that was already carried out lawfully before the withdrawal.
9. Children’s Privacy
Our website is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Shiv Narmadeshwar Shivling
Address:
Bakawan / Mardana,
Near Omkareshwar,
Madhya Pradesh, India
Phone: [Your Phone Number]
Email: [Your Email Address]
Website: [Your Website URL]
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.
12. Consent
By using our website and voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information for the purposes described above, subject to applicable law.
Har Har Mahadev.